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In this episode, Barbara discusses: 

  • Why most business owners are using AI the wrong way — and how to shift from “tool usage” to AI-powered systems. 
  • How Ronnie automated repetitive admin work and saved 10–15 hours every week. 
  • Why identifying your biggest business pain point is the best place to start with AI. 

 

Key Takeaways: 

  • “AI should not replace the human connection in your practice — it should remove the repetitive work so doctors can spend more time building trust, relationships, and better patient care.” — Dr. Barbara Hales

Connect with Barbara Hales:  

 

TRANSCRIPT 

Introduction to AI for Business Owners 

Dr. Barbara Hales 0:02 

Hi, welcome to another episode of Marketing Tips for Doctors. I’m your host, Doctor Barbara Hales, and today we have a special guest named Ronnie Toronto. She is the founder of One Woman. A woman shows a community how to help women business owners bring AI into their work strategically, in a language that feels like theirs. Her mission: no woman should have to figure AI out alone now. This is big, because you know every day you hear about AI doing new things, and every day there’s a new type of AI, whether it’s the three different divisions of Claude or Nano Banana or one of many, many AI types, and each one you know is known to do something better than any of the others, so you know it can get really confusing, especially if you want it to help you out in, in your business, you know, AI isn’t just Chat GPT anymore. Her method starts with the pain, not the tools. She does not ask a business owner which AI to buy; she asks which task is killing her this month, today. She walks us through how she built her own AI-run business and where any solo practitioner should actually start. Welcome to the show, Ronnie. 

 

Ronnie Toronto 1:59 

Hi, welcome, and thank you for the opportunity to be here with you and share about some of my work. 

 

How Ronnie Got Started with AI 

 

Dr. Barbara Hales 2:10 

How did you get involved in AI to begin with? 

 

Ronnie Toronto 2:15 

Um, as I think, as like everyone else, I saw AI ads and AI all around the news and the platform at Instagram and Facebook, and like I felt left behind, and because like I knew a CGPT, but I didn’t know how really to use it, and everybody say like, oh, it’s the best thing, it’s it’s helped me in my business, so I just started to explore more and more, and read, and to take process, and I like surround myself with people that use AI as a victim and not only as a tool, and and then from that moment and on I realized that I can change my entire business with AI. 

 

Life Before and After AI Automation 

 

Dr. Barbara Hales 3:10 

Tell us, what a week in your life looked like before AI, and what it looks like now. 

 

Ronnie Toronto 3:18 

So, before AI, I was doing all of the admin tasks, and all of all of the tests, actually alone, like I did everything manually, and if it’s to spend like between 10 to 15 hours a week on on building reports for clients, and and now I can actually say that, like, AI build me the same report, the exact same system, but even better to send to clients without me needing to operate a single file, like he can do everything for me, and it’s actually same between 10 to 15 hours a week, only for one task. 

 

The First Task, Ronnie Automated 

 

Dr. Barbara Hales 4:09 

What was the very first task you handed over to AI, and what happened? Walk us through that, I 

 

Ronnie Toronto 4:28 

What was the first task that I gave to AI to do for me, because I thought it’s like taking a lot of time and a lot of effort, and to actually uploading the same, the same numbers through Google Sheets manually all day long take me a lot of time, and so I think that was my biggest pain point, and but I didn’t, I mean to say that I didn’t automate my. Our business, because I do believe in humanity, and I do believe that we need to do some stuff in the business, because in them the client chooses me because of who I am, and not because the AI can do it, and I chose four pain points to automate it, and there are 1000 in a business. 

 

AI Morning Brief and Email Prioritization 

 

Dr. Barbara Hales 5:25 

You get something called a morning brief in your inbox every day. Tell us what it is, who built it, and how it changed your mornings. 

 

Ronnie Toronto 5:42 

Okay. I don’t know if a lot of people in the podcast know about what is it, but you can use clothes and clothes have a clothes and you have code a cloud code, so I’m using Power right now, and I build a skill like you have your own system that you teach her how to be new, so I build my co-work to do the same thing that I’m doing manually, so every morning when I wake up, Co-op already builds for me the priorities that I have on my email, like who is the most important to answer, who I can actually ignore, and so he, he built for me this, and that I can see what is the urgent stuff in my business, what I need to answer, and I don’t need to just go through 40 or 20 or even five emails anymore. It’s just in, and when I wake up and open the computer, it’s already building for me. It’s already showing me what I need to do next in the morning, without me having to start reading and exploring what was happening when I closed the computer last night. 

 

Building an AI Stack Beyond ChatGPT 

 

Dr. Barbara Hales 7:01 

Most people think AI just means ChatGPT. What is actually in your AI stack, and what does each tool do for you? 

 

Ronnie Toronto 7:16 

And so I was starting to say that what I’m using isn’t a tool, and it’s not that I’m trying, like, to sell another product, but when you’re using AI at JGPT, you’re using one tool, like you pay $30 months for one tool, they do one thing, but the co-work that I’m using, the AI that I’m using right now, it’s a system that you pay, that you pay, you pay $20 but $20 a month, but you can have unlimited tool that, like, is built for you, and that you can operate with your entire business, and to reduce the amount of time that you spend on the same repetitive test, but is one tool that do every, like, it’s one tool, but inside with unlimited rule. Yeah, it’s magic. What is 

 

Common AI Mistakes Business Owners Make 

 

Dr. Barbara Hales 8:28 

the biggest mistake you see business owners making with AI right now? 

 

Ronnie Toronto 8:40 

I think the biggest one is that people that business actually they are not replaced by AI but being separated by AI because again it’s easy to use JGP team to ask him the same question but in the end you need to build operation, you need to build AI that is like your team, and you need to ask yourself not how I’m using AI, it’s actually how AI helping me to replace my pain point to reduce my repetitive test, like how he’s walking without me needed to touch the computer, need to use or ask him over and over again the same question, because I’m not asking for my tool to build me report, he know the co-work, know to send an email to each client every Sunday, and every, and every month, actually, like it’s weekly, it’s daily, weekly, and monthly. He knows how to send the reports along without me needing to tell him, “Oh, you need to send reports. He knows how to open Google Sheets. How to build the same report that clients like to see and send it to the mail with the sentence that and summarize with text that the clients want and like to see. What is one 

 

How to Avoid AI Overwhelm 

 

Dr. Barbara Hales 10:17 

thing that could save them from the mistakes that they’re making with AI, 

 

Ronnie Toronto 10:30 

so again I would say that they need to stop using it as a tool, they need to start exploring more than only chp and ask themselves what can help me to reduce the time that I’m spending or or even to eat, like I know it’s sometimes very nervous, like it’s become nervous like to just using Instagram or Facebook or LinkedIn, and see the ads popping up with AI, and then become confused where to start, what to do. So just stop anything. What is your biggest pain point? And from that point on, explore what can help you replace this pain point with a tool with AI. 

 

The Vision Behind One Woman Show 

 

Dr. Barbara Hales 11:26 

Tell us about the one-woman show that you have. I understand that’s a community. 

 

Ronnie Toronto 11:33 

Yes, so one more show is for women in business and a movement that turns women business owner from traditional operation using AI as a tool into AI powered operate with their team running in the background, and so it’s helping business women to see there is more, and like I was attending in a lecture a few months ago, and 90 90% of the people in the room were women, and most of them knew what is AI, but none of them know how to actually use it. So I realized that there is a gap on the market, and it’s important that business women out there will become one and actually understand how to speak with AI in more in a feminine language, language in a way that we can understand how to use it, and I didn’t find it, so I realized that if I didn’t find it, maybe I can open one and help other women out there to understand a bit more about AI and how to use it correctly, 

 

What Happens Inside the One-Woman Show Community 

 

Dr. Barbara Hales 12:46 

So what happens inside the One Moment Show, 

 

Ronnie Toronto 12:52 

And so right now, I am trying to share as much information as I can about how I automated my business, and most of it is for free. I even launch a small, a small course that actually explore how to, how to use the co-work, how to do the same thing that I did to automate, to automate like 70% of my business right now, and I’m trying to share all the time my progress, and my system, and how to use different tools out there, and what is more, what is more fit for you and for your business, and yeah, how to operate AI. 

 

Future Plans for Coaching and Community Growth 

 

Dr. Barbara Hales 13:39 

So, will there be a coaching program in the future? 

 

Ronnie Toronto 13:43 

Oh, yes, I hope I can do a Zoom call, like once a week, so more and more women can share and explore how they use it, and I can give some tips and actually talk with business owners out there. Yeah, something that I really, really want to do 

 

Two Practical AI Tips for Business Owners 

 

Dr. Barbara Hales 14:09 

for the listeners that we have on the show. Could you give us two helpful tips that they could implement right away? 

 

Ronnie Toronto 14:22 

and one stop using certificated and just I and yes, explore co-work and second thing is that something that I’m doing, I’m asking this every AI that I’m using, I’m asking AI to ask me questions, because as much as AI is a wonderful tool, you need the magic of humanity, and if we don’t go into ask for ChatGPT or co-work or whatever you use to ask us. To ask us questions, we are going to start thinking. I think it’s very, it’s very important for us to continue thinking and not to give the AI to do the work for us and to do it together as a team. 

 

Using AI Chatbots for Customer Support 

 

Dr. Barbara Hales 15:16 

Do you also show people how to use and create chatbots? 

 

Ronnie Toronto 15:22 

Yeah. yes, yes, I’m doing, I yeah, I help some businesses to do it as well, and I don’t have a website to do a chat, but it’s actually very helpful to some businesses to have, because it’s reduced the amount of time that you spend on answering the same repetitive questions that you have from clients, so you just upload all of your base knowledge to there, and they, I know how to answer the client for you, so yes, 

 

How to Join the One Woman Show Community 

 

Dr. Barbara Hales 15:58 

How can people find you if they would like to join the one-woman show, and can anybody join? 

 

Ronnie Toronto 16:12 

Everyone can join. I know that I’m speaking only for women, but I think that men also, if they need help, I would be more happy to help them, and you can find me in LinkedIn as Ronnie Toronto. And also, if you have school or you want to sign up for school, you just search One Woman Show AI, and you can find me there. Yeah, 

 

Expanding the Community Beyond Women 

 

Dr. Barbara Hales 16:38 

okay. Well, you’ll also be able to see that in the, in the show notes, but if a guy approached you, he said, “Well, I know that you have this thing going on for women, but I’d like to learn too. So, you would accept them into the pack. 

 

Ronnie Toronto 16:55 

Yes, I might even open a new pack, a new community for everyone. 

 

Ronnie Toronto 17:00 

Yeah, I would be happy to help everyone. Yeah, 

 

Final Advice and Closing Remarks 

 

Dr. Barbara Hales 17:04 

okay. Great. Is there any last bit of advice that you would like to say that I didn’t ask, or did we go 

 

Ronnie Toronto 17:15 

on? I think no, I think I. I hope I have explained everything clearly. Yeah, 

 

Dr. Barbara Hales 17:24 

Well, you know, listeners, if there’s something that you’re unsure of, then we are giving you the way to reach Ronnie, and you could just ask her directly. So, thank you very much for being on the show today. This has been another episode of Marketing Tips for Doctors with your host, Dr. Barbara Hales. Till next time. 

 

Ronnie Toronto 17:53 

Thank you.