With health portals and digital healthcare available now, patients are demanding more convenient care and the ability to contact their doctors through their smart devices and virtual visits. Telemedicine provides this easy, time conserving access to the medical care that patients want.

Telehealth benefits to health providers:

Broadens Care Accessibility
Telehealth helps:

  • Reach patients in rural locations.
  • Provide nurse-led telephone triage and education.
  • Connect with patients outside the care delivery system.
  • Deliver physician care.

This addresses the shortage of physicians and health facilities that we are seeing in certain regions or specialties.

  1.    Increases patient satisfaction and retention.                                                                                                                                                               3.Improve Clinical Workflows

Telehealth platforms can:

  • help your staff capture each patient’s reason for the call or visit
  • Identify the best treatment options
  • prioritize care delivery
  • Provide additional information resources
  • Convert free-text consumer input into medical terminology


The structured data can then be used by a telehealth platform to automatically rank patients based on the severity of the individual’s chief complaints and symptoms. This, in turn, provides the fastest, most efficient encounter for each patient.

Patients And Providers

Source: Health Navigator

Communication Along The Care Continuum is supported by:

  1. Capturing patient information as data rather than as narrative;
  2. storing patient information in an organized manner;
  3. using patient information to improve medical decision-making;
  4. transmiting this data to subsequent providers along the patient’s continuum of care; and
  5. leveraging such data to improve medical care, speed up care delivery, and reduce costs.

Technology Solutions For Changing Needs

Telehealth is increasingly being promoted by employer-sponsored benefit plans and major health plans as a covered clinical service. It has been shown to help health providers accomplish more with limited resources, improve quality of care, reduce costs and maintain consistent diagnostic experiences.

Telehealth technology won’t solve all health care issues, but it can be an effective tool that health care organizations should consider for their changing patient and business needs

As health care continues to evolve and as patients become increasingly interactive in their daily health  care, telehealth will continue to be an answer to patient and provider needs. Innovations in care delivery, health care consumerism, changing regulatory standards, and technological capabilities will fuel further growth.

Would using telehealth technology help deliver a better experience for your customers and patients, while improving outcomes and financial performance?

Share your thoughts and experiences in the comment box below.