Interactions in patient healthcare technology can be improved by Health informatics application developers according to a Perspective published in the Journal of the American Medical Informatics Association.
Details of Perspective
The authors, Rupa Valdez of the University of Virginia;Richard Holden of Vanderbilt University;Laurie Novak of Vanderbilt University; andTiffany Veinot of the University of Michigan (Valdez et al., JAMIA, 8/14) highlight what they dub “patient work”. This is defined as the work that both patients and their support system (family members) do to maintain optimal healthcare. (FierceHealthIT, 8/18).
They noted that a “patient work approach to [consumer health informatics] draws on medical social science and human factors engineering models and simultaneously attends to patients, their family members, activities and context” (JAMIA, 8/14).
In the perspective, 5 key components were designated to better align technology with patient work and patient desires:
- The individuals involved
- The physical environment
- The social-organizational environment
- The tasks to be completed
- The tools that will be used
The authors noted that” if health technology used by patients adequately addresses those components, there is an increased likelihood that patients will perform a task correctly and use IT tools to self-manage their health” (FierceHealthIT, 8/18).
According to the Perspective, future research is necessary to improve:
- Techniques for incorporating knowledge and understanding of patient work into the design of consumer health applications;
- Theories of patient work; and
- Ways to analyze patient work.
The authors concluded, “Advancing a patient work approach within [consumer health informatics] is integral to developing and deploying consumer-facing technologies that are integrated with patients’ everyday lives” (JAMIA, 8/14).
For additional information on how patients can talk responsibility for their health, check out “Power to the Patient: The Medical Strategist” at: http://www.amazon.com/Power-Patient-Barbara-Hales-M-D-ebook/dp/B0071OHYES/ref=sr_1_1?ie=UTF8&qid=1408528641&sr=8-1&keywords=power+to+the+patient%3A+the+medical+strategist